Shipment & Returns
Delivery time 2-5 working days
We aim to dispatch your order within 2-5 working days after receipt of the order. As we offer different brands and cooperate with external suppliers, we can unfortunately not guarantee a fixed delivery time. 95% of our orders are delivered within 5 working days in Europe.
You pay a fixed amount per order for shipping costs depending on the weight of your order and the destination country.
If you are not satisfied with your order, you can return the article, undamaged and unused, within 14 days after receipt. The return costs are in all cases for the customer. Returning a pallet? Please report your order via our customer service: [email protected]
P/a Nijverheidsstraat 14
6135 KJ Sittard
Return your order in 5 easy steps:
- Check that your order is undamaged and unused
- State the reason for return on the delivery note or on the copy of the invoice
- Pack the item in its original packaging, including the outer box if applicable
- Place the delivery note in the packaging
- Deliver the parcel to the nearest post office