Shipment & returns
We strive to deliver your order within 2-5 business days, after receiving your online purchase. We cannot guarantee a fixed deliverytime because we do not only offer our own brands but also from other suppliers.
The cost of shipment will be per order and depend on the weight of the shipment and the place of destination.
Returning goods: within 14 days
Of course we hope you will be happy with your order. In the case you are not satisfied with the product, you may return the complete shipment within 14 days to us. The cost of returning are for your own account.
When returning the goods, we ask you to follow the instructions of returning, in order to finalize the process as good as possible. Please return the goods in the original packaging including the content of the product. Products already used will not be accepted.
- The content should be complete and not be used
- Please mention the reason of returning on the packinglist or on copy of invoice
- Place the packinglist in the package
- Place the product in the original package sent to you
- Deliver the package to the closest postoffice